Internet and Phone Service Out Tuesday Across Santa Cruz County

Internet, landline and cell phone users in Santa Cruz County are experiencing connectivity issues Tuesday, but a solution is coming.

According to Cruzio, "AT&T has confirmed a major fiber cut in the area and have dispatched technicians out for repair."

Service is supposed to be restored by 4 p.m., if the repairs go as planned. Because of the extent of the damage, an entirely new cable is being installed.

On our Patch Facebook pages we asked who was having connection issues and the responses have been varied.

On the Watsonville page, a user named Sarah reported having cell phone issues, while Penney said her landline and cell are fine but her Internet is down. Meanwhile, Francie is having home phone issues and multiple users are reporting Sprint cell service to have gone south today.

On the Santa Cruz page, a user named Nanci said she's had no issues in Capitola today. But Helen said her office in Watsonville has been without Internet all day, can't receive calls but can make them.

Even in Gilroy, landlines and , which has not worked from home phones since early Tuesday morning. Sgt. Pedro Espinoza said the Gilroy Police Department was told a fix is coming by 6 p.m.